Managed IT Services for Central Florida Businesses

Most small businesses in Central Florida do not need a full-time IT department. They need someone paying attention to the things that tend to fail, keeping the patches current, and available when something breaks.

VizIT works two ways, depending on what suits you. Hourly support when you want help as things come up, or an ongoing agreement covering an agreed scope of work. Rates and scope are set out in writing before anything starts, so you know what you are agreeing to.

What managed IT actually covers

• Continuous monitoring and alerting on covered devices, so issues are more likely to be caught early. Alerts run around the clock; response happens during the support hours in your agreement
• Patch management for Windows, macOS and third-party software on a tested schedule
• Managed endpoint protection with active threat response, not just antivirus that files a report
• Remote help desk during the support hours in your agreement, with emergency coverage available to clients under an ongoing agreement
• On-site support across our service area when a problem cannot be solved remotely
• User onboarding and offboarding — accounts set up properly, and access removed promptly when someone leaves
• Vendor coordination with your internet provider, phone system and line-of-business software, so you stop being the middleman
• Quarterly technology reviews with written recommendations and a real budget forecast

Who this is for

Businesses with roughly five to fifty employees who depend on their systems working and have nobody internally whose job it is to make that happen. Dental and medical practices, professional services firms, property management companies, contractors, and retail operations across Polk and Osceola County.

If you currently call a different person every time something breaks, or your IT support is whoever on staff is best with computers, managed services is the step that ends that.

How it works

We start with a no-cost assessment of what you are running — what is current, what is end of life, where the real risk sits. You get a written summary whether or not you hire us. If it makes sense to work together, we agree the scope and the rate in writing, onboard your environment, and take it from there.

Work is agreed in writing before it starts, with response targets and clear boundaries on what is included and what is billed separately. Those terms, not this page, are what govern the service.

Related services

Managed IT pairs with cybersecurity protection, backup and disaster recovery, Microsoft 365 management, and network and WiFi support.